Table of Contents Getting StartedQuick Start Guide Hostel SetupHostels Admins Employees Hostel Information Bed Groups Bed Types Beds Amenities Documents & Files Location Information Photos Store Items Reservation SystemOrders Reservations Adding Reservations Editing Reservations Cancellations Calendar Weekly Payouts Refunds Reports Reservation Settings Reservation System Plugin Search Orders Bed Rates Tax Rates Discounts Holidays Block Off Beds SupportCustomer Service | Customer Service Hostels Hostel admins or employees that have questions about the Hostel Reservation Hub system, or need help with with reservations can contact us using any of the following methods listed here. Email is the preferred method of contact. In most cases, emails are typically responded to within 12 hours, seven days a week.
Customers Hostel Reservation Hub does not yet have a call center. Customers can login and view their reservations online at HostelReservationHub.com or from a hostel's reservations page if they use the Hostel Reservation Hub plugin feature. Customers can also cancel reservations online if the hostel enables this option. If customers still need assistance, they are instructed to contact the hostel directly for help with their reservation or if they need to make reservation changes. |
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