Table of Contents
Getting Started
     Quick Start Guide
Hostel Setup
     Hostel Information
     Bed Groups
     Bed Types
     Documents & Files
     Location Information
     Store Items
Reservation System
     Adding Reservations
     Editing Reservations
     Weekly Payouts
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Bed Rates
     Tax Rates
     Block Off Beds
     Customer Service
Editing Reservations

Changing a Reservation

To edit or change a reservation, search for and view the reservation page. As an admin or employee, there will be an option to edit the reservation. Click 'Edit Reservation'.

This will bring up a 'Search Available Beds' page. However, at the top of the page it will indicate that you are making a change to an existing reservation. Enter in the desired search criteria and click the 'Search' button.

Review the list of available beds. Select an available bed and click the 'Select' button.

The next page will show the existing reservation details and the new reservation details selected. To confirm the new reservation changes, click the 'Yes' button. To cancel the changes, click the 'No' button.

Updating Customer Information

To edit customer information on a reservation, click on 'Edit Information' in the customer information section.

Updating Billing Information

When viewing a reservation as a hostel admin or employee, you can update billing information by clicking on 'Edit Reservation Amounts'.

This will bring up a page where you can edit the following totals:

  • Weekday Total
  • Weekend Total
  • Additional Charge for Adults
  • Additional Charge for Children
  • Total Before Tax and Fees (Auto Calculated)
  • Discount Amount
  • Tax Amount
  • Subtotal (Auto Calculated)

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